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DPex Education Privacy Policy


Please read the following Privacy Policy of the services made available on www.dpexeducation.com ("DPex Education Website”). The DPex Education or Website on which the Services are availed may together be referred to for convenience as the “Platform”.

Please ensure that this Privacy Policy is perused by You before availing any services from Us. This Privacy Policy shall be updated from time to time and to stay abreast with our methods of using Your information and protecting Your privacy, please keep reviewing this Policy.

By viewing the DPex Education Platform, you agree to be bound by the terms of this Privacy Policy.

By using the DPex Education Platform and/or by providing Your information, You consent to the collection and use of the information You disclose on our Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy. If we decide to change our Privacy Policy, We will post those changes on this page so that You are always aware of what information We collect, how We use it, and under what circumstances We disclose it. If You do not agree for the foregoing, please do not continue to use or access our Website.

1. Collection of Personally Identifiable Information

1.1 We collect certain information about You to help us serve You better. The information collected by Us is of the following nature:

  • Name
  • Telephone Number
  • Email Address
  • Service Address
  • Other information about the service address which You give Us
  • Your IP address
  • Information about your device
  • Network information
  • College/ Institution Details and location
  • User uploaded photo and IDs
  • Demographic information such as postcode, preferences and interests
  • Any other personal information which you give us in connection while booking a service or is relevant to customer surveys and/or offers.

1.2 Information provided during Registration to create a profile and use this Website and services, you may be asked to provide the following information: your name, your username, password, email address, the speciality in which you practice or intend to practice (selected from a drop-down menu if applicable), year of graduation or year of joining undergraduate program and the name of your college or university. You may also choose to provide a picture to be associated with your profile.

1.3 We also provide an option to register using Facebook. If you select this option, you allow us to access your profile information including the list of your friends. Please note that if you register to the Platform through Facebook, You shall be subject to the Terms & Conditions and Privacy Policy of Facebook.

1.4 We will store your username, country and specialty on an unencrypted server. Your password is cryptographically hashed and your email address is encrypted. These information elements are referred to collectively as your “Personal User Information.” We collect and hold this information for the purpose of administering your use of the Application.

1.5 You are solely responsible for:

  • Maintaining the strict confidentiality of your Personal User Information
  • Not allowing another person to use your Personal User Information to access the Services
  • Any and all damages or losses that may be incurred or suffered as a result of any activities that occur in your Account
  • Ensuring that the information submitted by you complies with our terms and conditions
  • Ensuring that the information provided by you is correct and updated from time to time.

1.6 You agree to immediately notify DPex Education in writing by email to pratikpanchal2424@gmail.com of any unauthorized use of your Personal User Information or any other breach of security. DPex Education is not and shall not be liable for any harm arising from or relating to the theft of your Personal User Information that is under Your control, your disclosure of your Personal User Information, or the use of your Personal User Information by another person or entity.

1.7 On receiving personal information about You, You no longer remain anonymous to Us. We may use this information to do internal research on demographics, interests, and behaviour to better understand, protect and serve our customers. This information is compiled and analysed on an aggregated basis.

1.8 You may choose not to provide us with any personal information or information as required to provide any Services. If we do not receive information required, we may choose not to provide you with such Service.

1.9 On our Website, you can browse without telling Us who you are or revealing any personal information about Yourself. We may automatically track certain information about You based on Your behaviour on our Website.

1.10 On our Website, We use data collection devices such as "cookies" on certain pages to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety.

2. Use of Personal Information

2.1 The information collected by Us through our Website is used by Us for various purposes to enable us to serve you better:

  • To find third party service providers
  • Internal record keeping
  • Improving our products and services
  • Sending promotional emails or messages about new products, special offers or other information
  • Customizing the Website according to your interests

2.2 We may use personal information to resolve disputes, promote safe services, measure consumer interest, customize your experience, detect and protect against fraud or other illegal activity, and enforce our terms and conditions.

2.3 We identify and use your IP address to help diagnose problems with our server, and to administer our Websites.

3. Sharing of Personal Information

3.1 We may share your information with payment service providers, regulatory authorities, and third-party agencies in the event of any request from such authorities.

3.2 We may disclose Your personal information if required by law, court order, or other legal process.

3.3 We and our affiliates may share/sell some or all of the collected information with another business entity in case of merger, acquisition, or restructuring.

3.4 We do not disclose personal information about identifiable individuals to advertisers, but We may provide aggregate/anonymised information.

3.5 If you choose to subscribe to any DPex Education plan you may be required to upload a copy of a valid government issued identification document.

4. Information Safety

4.1 All information is saved and stored on secure servers with strict security guidelines to prevent unauthorized access.

5. Choice/Opt-Out

5.1 We provide all customers with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from Us. If You want to remove your contact information from all lists and newsletters, please write to pratikpanchal2424@gmail.com.

All other terms and conditions as applicable under the Terms and Conditions of Use of www.dpexeducation.com will be applicable to You and will be read along with this Privacy Policy.